Hybrid Market Sales Manager

at Softcard (acquired by Google)

• Job title: Market Sales Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $98,725 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Denver, United States

About the role

• Market Sales Manager leading TSM and BDM teams to provide resources for Independent Store Owners and Company Owned Stores. Focused on retail and wholesale market growth through strategic partnerships and training.

Responsibilities

• The Market Sales Manager leads assigned Territory Sales Managers (TSMs) and Business Development Managers (BDMs) to provide Independent Store Owners (ISOs) and Company Owned Stores (COSs) with sales resources to grow market share in both retail and wholesale business segments.
• Champions TSM and BDM teams to deliver ISO market leading inventory readiness, training and competitive pricing strategies.
• Empowers the TSM and BDM to drive sales.
• Holds the TSM and BDM accountable for great results in the market they service.
• Partners with ISO and COS to grow market share and provide partnership on new distribution opportunities.
• Manages TSM and BDM teams on the ISO execution of HQ Retail and Wholesale strategies and initiatives.
• Supports COS commercial sales initiatives.
• Identifies and cultivates new customers: New Store Owners, IBS, Retail and Wholesale.
• Ensures TSM and BDM teams are actively engaged and completing necessary trainings.
• Evaluates TSMs/BDMs on their ability to deliver the NAPA Commercial Value Proposition.
• Leverages CRM to maximize TSM/BDMs productivity and presentations.
• Establishes solid relationships with ISOs and large wholesale customers.
• Performs effective and efficient territory management to include pre-planning of weekly travel, including mandated notification to ISO of pending visitation.
• Conducts sales presentations to individuals as well as groups.
• Builds DC sales department bench strength through coaching and mentorship.
• Partners with HR in the areas of hiring, talent development, employee engagement and training.
• Reviews and understands DC/COS/ISO financial and operating information.
• Cultivates a culture enabling NAPA to be the preferred employee in markets served.
• Leads monthly group sales meeting.
• Leads weekly one-on-one sales meetings.
• Key Performance Indicators include sales quota attainment, gross margin/profit expansion, execution of all ISO/COS store sales programs and initiatives, and sales growth in various areas.

Requirements

• HS Diploma or equivalent required.
• 2-5 years direct sales experience.
• Proficient knowledge of CRM software and MS Office Suite.
• Strong knowledge of NAPA operations and systems and/or ability to learn.
• Demonstrated ability to grow customer base to consistently meet or exceed sales and profit quotas.
• Demonstrated ability to build and lead a high-performing teams.
• Sales driven and customer focused.
• Strong focus on exceeding customer expectations.
• Strong analytical/problem solving skills.
• Ability to multi-task, prioritize and effectively project manage initiatives.
• Highly organized with exceptional follow-through.
• Effective written and verbal communication skills.
• Strong sense of urgency.
• Willing and able to relocate.
• Unquestioned values, judgment, and integrity.
• Preferred Qualifications: Bachelor’s degree.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave.
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.