Lead Technology Business Systems Consultant focusing on strategic initiatives in consumer lending operations for Wells Fargo. Drives solutions in contact center voice technology with cross - functional teams.
SG
Hybrid Manager, Business Process Improvement
Posted last week
About the role
- Manager, Business Process Improvement integrating finance and accounting functions during acquisitions. Driving seamless transitions into Global Business Services with strong project management skills.
Responsibilities
- Manage Integration Program
- Develop and maintain the integration roadmap with IMO leadership and Steering Committee.
- Lead creation and execution of functional blueprints and work plans.
- Proactively mitigate risks related to timelines, scope, resources, and value.
- Keep stakeholders informed and engaged.
- Support change management throughout integration activities.
- Continuously evaluate existing processes to identify opportunities for improvement in efficiency, quality, and cost-effectiveness.
- Create and maintain clear process documentation, including workflows, SOPs, and process maps.
- Implement version control and change management for documentation.
- Build strong relationships with key stakeholders to gather insights and serve as a liaison, ensuring alignment across departments and processes.
- Establish key performance indicators (KPIs) to measure the effectiveness and efficiency of documented processes.
- Generate reports and provide insights to management on process performance, identifying areas for further improvement.
Requirements
- Bachelor’s degree in Accounting, Finance, Computer Science or other related field
- 5+ years of Project and Program Management
- Preferred experience managing business integrations and transitioning finance and accounting functions into a Shared Services environment
- Budgeting, forecasting and financial planning skills
- Strong proficiency in project productivity tools including Microsoft Office (especially Excel and PowerPoint), Visio, Project Management
- Strong business acumen, with moderate technical knowledge
- Understanding of basic workforce planning processes and requirements
- ERP system experience preferred
- CPA credential is a plus.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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