Senior Sales Support Specialist driving sales transformation programs for Capgemini. Collaborating across multiple business units to deliver AI - driven solutions and measurable impact.
About the role
- Showroom Sales Support Representative working with Outside Sales and Showroom Consultants. Providing personalized service through quotations and order processing while responding to customer needs.
Responsibilities
- Work hand-in-hand with Outside Sales and Showroom Consultants
- Perform behind the scenes sales functions that ensure our customer's needs are being met
- Support the Sales team by delivering personalized customer service through timely quotations and accurate order processing
- Update customer contracts and coordinate deliveries with the warehouse
- Answer sales calls for general information
Requirements
- Prior sales and/or customer service experience is preferred
- Exhibit strong skills for sales, including the ability to upsell
- Proven track record of responding quickly to customer needs
- Ability to react well in a fast-paced environment
- Ability to follow through on commitments
- Highly motivated and customer service oriented mentality
- General digital literacy including Microsoft Office
- Ability to quickly learn product knowledge and processes
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with company match
- Mental health coverage
- Gender affirming benefits
- Family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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