Customer Service Representative supporting daily store operations at H&S Energy while delivering exceptional customer service and overseeing cash handling and store presentation.
About the role
- Showroom Sales Support Representative assisting customers and sales team at Ferguson with order processing and customer relationships. Work closely with Outside Sales consultants to meet customers' needs.
Responsibilities
- Work hand-in-hand with Outside Sales and Showroom Consultants to ensure customer needs are met
- Support the Sales team with personalized customer service through timely quotations and accurate order processing
- Update customer contracts and coordinate deliveries with the warehouse
- Answer sales calls for general information
- Effectively use customer relationship management (CRM) system
Requirements
- Prior sales and/or customer service experience preferred
- Strong skills for sales, including upselling
- Proven track record of responding quickly to customer needs
- Ability to make decisions in a timely manner
- React well in a fast-paced environment & follow through on commitments
- Highly motivated and customer service oriented mentality
- General digital literacy including Microsoft Office
- Ability to quickly learn product knowledge and processes
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with company match
- Mental health coverage
- Gender affirming and family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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