Customer Service Manager at Coles Supermarkets in Cannonvale managing front of store operations. Leading a team to ensure excellent customer service and store presentation.
Responsibilities
Full accountability for the day-to-day running of the customer service department and front of store operations.
Responsibility for checkouts and customer service desk.
Contribute to a store which is well-presented, welcoming and engaging.
Requirements
Previous experience working in a fast-paced customer facing environment.
Proven leadership experience to lead, coach and develop your team.
Maintain excellent service standards, keeping checkout area clean and safe.
Drive a one team culture prioritizing health, safety and wellbeing.
Be customer obsessed and understand diverse customers for outstanding shopping experience.
Benefits
5% discount all year round on Supermarket and Liquor online and in-store purchases.
Additional periods of double discount (10%) at various times throughout the year.
Hotdeals exclusive to team members that translate into additional savings.
Give and receive recognition linked to our Coles values through the digital recognition platform ‘mythanks’.
Comprehensive induction, management and people leadership training provided.
Access to novated leasing for eligible team members.
Become a part-owner of the Coles Group.
Paid parental leave to support balancing work and family.
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