Customer Service Representative supporting daily store operations at H&S Energy while delivering exceptional customer service and overseeing cash handling and store presentation.
About the role
- Junior Customer Service Specialist providing assistance with delivery issues for customers at Allegro. Communicating through phone, chat, and email to resolve parcel problems.
Responsibilities
- Pomoc s doručenými zásilkami: Ať už jde o nedoručené, poškozené nebo nekompletní zásilky, budete tu, abyste zákazníkům poskytli řešení.
- Péče o zákazníky: Budete zajišťovat kompletní servis pro zákazníky Allegro i jiné odesílatele ohledně doručení zásilek.
- Komunikace: Budete komunikovat s klienty telefonicky (příchozí hovory nebo callbacky na základě jejich požadavku), přes chat i e-mail.
Requirements
- Osobu s výbornými komunikačními dovednostmi.
- Empatického/ou a trpělivého/ou parťáka/parťačku.
- Člověka, který má rád/a pořádek a nebojí se řešit problémy.
Benefits
- Celkem 29 dnů volna (20 dní dovolené, 5 dnů volna navíc, 3 sick days, Den dobrovolnictví) a k tomu ještě volno na ošetřování člena rodiny.
- Po roce si můžeš vzít sabbatical, tj. až měsíc volna navíc.
- Po dvou letech máš nárok dokonce na dva měsíce volna!
- Dostaneš stravenky, které můžeš využít ve spoustě skvělých podniků, nebo si můžeš vybrat stravenkový paušál.
- Možnost získat kartu Multisport.
- Podpora při narození dítěte nebo na první školní den ratolesti.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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