Customer Service Representative supporting daily store operations at H&S Energy while delivering exceptional customer service and overseeing cash handling and store presentation.
About the role
- Overnight Bilingual Customer Service Operator handling alarm signals at Becklar Monitoring. Responding to incidents quickly and professionally while documenting all actions accurately.
Responsibilities
- Quickly, accurately and professionally process and respond to alarm signals, even under stress
- Dispatch appropriate authorities and confirm that help is on the way
- Accurately document all responses to received signals
- Use multiple computer systems efficiently
- Participate in ongoing training for your professional development
Requirements
- Bilingual in French and English (spoken and written) required
- 18 years or older with a high school diploma or equivalent
- Customer service experience (an asset)
- Ability to remain calm and professional under pressure
- Available to work one weekend day per week or every other weekend, as well as statutory holidays
- Ability to complete and pass a paid 3-week training program
- Minimum 6-month commitment
- Successful criminal background check
- Resident of Canada and legally authorized to work in Canada
Benefits
- Starting pay: $18/hr
- Three weeks of paid, hands-on training
- Guaranteed hours and job security
- Opportunities for advancement and career development
- A positive workplace culture: company events, team activities, personal development and more
- No sales, no surveys — just helping people
Job title
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