Inside Sales Representative matching products to customer needs and preparing proposals for a process observation equipment company. Collaborating across departments to ensure customer satisfaction.
About the role
- Inside Sales Representative at FedEx managing international customer relationships in B2B sales. Requires 2+ years of experience in sales and fluency in Swedish/Finnish and English.
Responsibilities
- Proactively establishing and maintaining relationships with international global customers
- Contacting customers via email, phone, and virtual meetings
- Preparing and presenting domestic and international transport offers including pricing
- Negotiating commercial terms and closing sales opportunities
- Managing and developing an assigned customer portfolio
- Identifying opportunities for upselling and new business
- Achieving defined sales targets (opportunity creation, deal closure, sales activity KPIs)
- Cooperating with customer-facing Key account Sales Representatives and other internal departments
- Ensuring a high level of service and customer satisfaction
- Reporting results and activities to the Inside Sales Manager
Requirements
- Minimum 2 years of experience in B2B sales, preferably in services
- Experience in transportation, logistics, or supply chain is a strong advantage
- Strong customer focus and relationship-building skills
- Very good communication and negotiation abilities
- Good organizational skills and a sense of responsibility
- Ability to work well in a team-oriented environment
- Fluent in Swedish/Finnish and English (minimum B2 level)
- Secondary education required; higher education is an advantage
Benefits
- Full-time employment contract with the opportunity for hybrid work
- Attractive quarterly bonus system linked to individual and team sales targets
- Stable employment in a growing, international organization
- Modern office locations in Malmö or Upplands Väsby
- Structured onboarding program and full product and systems training
- Continuous development of sales and negotiation skills
- Clear career paths and opportunities for promotion within Sales or other departments
- Supportive team culture and collaboration with international colleagues
Job title
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