Hybrid VIP Account Manager, Sportsbook

Posted 15 minutes ago

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About the role

  • VIP Account Manager at FanDuel managing high-net-worth customer portfolios. Building loyalty and providing exceptional service in a customer-facing hybrid role.

Responsibilities

  • Manage a portfolio of high-net-worth customers
  • Build strong relationships with VIP customers
  • Increase customer loyalty
  • Provide an excellent all-round experience
  • Ensure operational flexibility through assigned duties

Requirements

  • Minimum 2 years of experience in high end customer service field preferred
  • Excellent verbal and written communication skills
  • Knowledge of online gaming industry essential
  • Passionate about providing top level service
  • Confident and people focused personality
  • Excellent analytical skills and experience with Excel
  • Strives to meet targets and deadlines
  • Excellent organizational and planning skills
  • Understanding of Marketing processes preferred
  • Willing and able to work non-traditional business hours
  • Travel for this role is expected around 25% of the time

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Mental health support
  • Fitness benefits
  • Annual bonus
  • Long-term incentive opportunities

Job title

VIP Account Manager, Sportsbook

Job type

Experience level

JuniorMid level

Salary

$79,000 - $99,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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