About the role

  • Oversee logistics within Export Packers' International Trading Division, managing global logistics operations. Lead a high-performing team and ensure temperature-controlled operations across various regions.

Responsibilities

  • Oversee and lead a global, diverse logistics team spanning a variety of products and geographic regions, with a specialized focus on temperature-controlled logistics operations.
  • Key areas of responsibility include ocean freight, over-the-road transportation, cold chain management, warehousing, and inventory management.
  • Lead and develop a high-performing global logistics team, fostering a culture of accountability, innovation, and continuous improvement.
  • Provide visionary leadership by anticipating future challenges and trends in logistics and aligning strategies to seize opportunities and mitigate risks.
  • Act as a change agent, driving continuous improvement initiatives and promoting the adoption of best practices within the logistics team.
  • Develop logistics budgets, optimize resource allocation, and monitor costs.
  • Initiate, prepare, and manage logistics RFQ and benchmark activities autonomously.
  • Coordinate intermodal shipments and container drayage operations at US and Canadian ports.
  • Negotiate ocean freight rates with steamship lines to ensure cost-effective shipping solutions.
  • Collaborate with 3PL partners in the US and Canada for cold storage solutions and develop pricing agreements.
  • Handle marine, warehouse, and transportation claims with vendors to ensure timely resolution.
  • Drive strategic supply chain initiatives to enhance performance, reduce costs, and increase agility across logistics operations.
  • Ensure compliance with all relevant regulations and standards for temperature-controlled transportation.
  • Develop and establish Logistics KPI, track variances and implement corrective actions to address operational challenges, ensuring frameworks are cost effective and scalable to accommodate future growth.

Requirements

  • 10+ years of proven experience, including at least 5 years in a leadership role, in temperature-controlled transportation, including ocean freight, cold chain management, warehousing, inventory management, intermodal and container drayage operations.
  • Degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Advanced degree in supply chain is an asset.
  • Demonstrated ability to lead and motivate diverse, cross-functional teams in a global environment.
  • Strong communication, negotiation, and relationship-building skills.
  • Strong working knowledge of ocean freight bookings and negotiations with steamship lines.
  • Proven ability to develop pricing agreements, manage vendor relationships, and drive value-based partnerships.
  • Track record of successfully driving change management initiatives and fostering a culture of continuous improvement.
  • Ability to work and thrive in a fast-paced transformative environment and motivate teams to adapt to new processes and technologies.
  • Experience working with 3PL partners in cold storage in the US and Canada.
  • Experience in handling marine, warehouse, and transportation claims.
  • Proficiency in MS Dynamics 365 and any TMS is preferred along with advanced skills in MS Office Suites (Excel & Power Point).
  • Excellent organizational, analytical, and problem-solving skills.
  • Industry certifications such as CSCP, CPIM from ASCM/APICS or CITT are an asset.

Benefits

  • Hybrid- 1 day work from home per week
  • Summer hours (half day off every Friday between Victoria Day weekend and Labor Day weekend)
  • Competitive vacation and Personal day policy
  • Employee Discounts on the consumables
  • Employee Assistance Program
  • Company Paid Benefits
  • RRSP Match Program

Job title

Senior Operations Manager

Job type

Experience level

Senior

Salary

CA$110,000 - CA$130,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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