Support Operations Manager leading support team to ensure smooth experience in mental health care. Own operational aspects, optimize support technology, and drive customer satisfaction in a hybrid setting.
About the role
- Customer Operations Support at PostFinance, ensuring effective processing of client orders and regulatory compliance. Collaborative role improving processes for a digital finance leader.
Responsibilities
- You work closely with the front office and are responsible for the accurate processing of customer instructions in the areas of accounts, technical channels, payments, and the Cash Management Tool
- You ensure compliance with regulatory requirements (GwG, compliance, FATCA, etc.)
- You manage a broad range of tasks with a high degree of autonomy and ensure orders are completed on time
- With your systemic thinking you recognise connections and help us continuously improve processes
Requirements
- Completed commercial vocational training or an equivalent qualification
- Independent, precise, and reliable working style
- Strong technical interest and affinity: you enjoy working with digital tools, technical channels, and systems
- A team-oriented, committed personality who takes responsibility and enjoys collaborating with others
- Excellent written and spoken German and French; additional languages such as Italian or English are a plus
Benefits
- Home office
- Back-office support for corporate clients
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Operations Support contributing to financial services at PostFinance. Handling client orders and ensuring compliance with regulations in a collaborative environment.
Logistics Operations Professional at CEVA Logistics managing freight and transportation services in defense sector. Building client relationships and ensuring compliance with logistical documentation.
Associate Director of Operations Management for HUB Operations driving strategic initiatives and operational improvements. Leading projects, preparing budgets, and collaborating with internal and external partners for better patient experience.
Operations Associate II coordinating workflow in warehouse at adidas. Involves administrative tasks and material handling under supervision.
Warehouse duties under supervision for distribution center at Adidas managing logistics and inventory. Performance of material handling and processing of orders in Indianapolis.
Operations Leader overseeing project installations at Oak Ridge National Laboratory. Responsible for managing project execution and maintaining stakeholder relationships.
O&M Technician Level 3 leading inspections and troubleshooting on solar energy systems. Guiding junior technicians while ensuring peak efficiency of solar projects.
Data Operations Specialist at Northern, a digital solutions agency. Supporting operational and financial reporting with a focus on data integrity and collaboration across teams.
Associate Director overseeing operations for multiple Sentral communities in Pennsylvania. Will drive revenue and expense goals while leading on - site teams and managing client relationships.