Hybrid Associate Director – Operations Management

at Teva Pharmaceuticals

• Job title: Associate Director – Operations Management
• Job type: Full Time
• Experience level: Senior
• Salary: $161,000 - $202,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Parsippany, United States

About the role

• Associate Director of Operations Management for HUB Operations driving strategic initiatives and operational improvements. Leading projects, preparing budgets, and collaborating with internal and external partners for better patient experience.

Responsibilities

• Lead end-to-end planning, coordination, and delivery of Hub projects, including operational enhancements, new capabilities, workflow changes, and brand-driven initiatives.
• Develop project timelines, charters, requirements, and risk logs, ensuring all stakeholders understand roles, dependencies, and deadlines.
• Manage cross-functional project meetings, drive accountability, and escalate barriers early to maintain project momentum.
• Identify, design, and implement continuous improvement efforts that strengthen operational efficiency and support the patient experience.
• Oversee UAT planning, execution, and documentation for any Hub system or process change.
• Serve as the project lead for Patient Services HUB support of new product and indication launches.
• Lead launch readiness activities to ensure operational alignment across vendors, training, SOP updates, capacity planning, reporting, and case workflow logic.
• Prepare and deliver structured project updates, status reports, and risk summaries to leadership and cross-functional partners.
• Conduct post-launch and post project evaluations to identify lessons learned and future improvement opportunities.
• Responsible for managing key aspects of the Patient Services budget by compiling annual and quarterly budgets, partnering closely with Finance, and overseeing the strategic allocation and management of funds.
• Support leadership in preparing updates for QBRs and senior leadership reviews.
• Establish repeatable project templates and workflows to improve speed, clarity, and consistency.
• Provide project management structure and guidance to internal Hub team members who support operational tasks.

Requirements

• Bachelor’s degree required; advanced degree preferred.
• Deep understanding of HUB operations, case management platforms, patient access workflows, and affordability support models is required.
• A minimum of 8 years of progressive experience in strategic project management with a proven record of leading complex, high-impact initiatives within biotech, pharmaceutical, or healthcare organizations is required.
• Proven track record of supporting new product launches in patient services or access-focused environments.
• Demonstrated success in managing external vendors and ensuring adherence to timelines, deliverables, and quality standards.
• Financial acumen with experience managing budgets and strategic oversight of funding.

Benefits

• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.