Center Support Specialist at ABS Kids providing client reception and administrative support responsibilities. Greet clients, manage schedules, and assist with office operations in Columbia, SC.
About the role
- Inbound voice contact to customer to resolve queries. Managing customer calls related to various services with strong attention to detail.
Responsibilities
- Ensure Outbound & Inbound voice contact to customer to solve queries
- Manage customers calls for any queries related to Services
- Provide resolution by catering exceptions and update systems accordingly.
- Verify customer details
- Ensure adherence to Company Policies and Procedures
Requirements
- Bachelor's degree
- Experience in customer service
- Attention to detail
- Ability to work under pressure
Benefits
- Health insurance
- Retirement plans
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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