Customer Service Coordinator at Coates ensuring top - notch service for customers at Chinchilla branch. Coordinating equipment solutions and assisting customers with various needs.
ES
Hybrid Customer Support Specialist
Posted last month
About the role
- Customer Support Specialist assisting hotels in Uzbekistan. Teaching clients to use Exely platform and providing support in Uzbek, English, and Russian.
Responsibilities
- Teach clients how to use the Exely platform;
- Provide strong support by processing clients’ requests via calls and emails (e.g., clarifying the meanings of reports, and guiding product use) proficiently in Uzbek, English, and Russian;
- Handle client feedback and transfer technical requests to the second support line;
- Ensure that our products are functioning correctly on the client side. If mistakes are found, create and send a list of recommendations to the client for proper operation.
Requirements
- Based in Tashkent or Samarkand, Uzbekistan;
- Strong communication skills, both written and verbal **Uzbek, English, and Russian**;
- Available to work Monday-Friday, 9 AM-6 PM (GMT+5);
- At least 1 year of experience within the customer service of IT-company or call center;
- Experience within the hospitality or technology industry for hoteliers would be your advantage;
- Customer-centric approach, developed EQ, high level of stress resistance;
- Comfortable with CRM and computer software;
- Comfortable with ticket and helpdesk systems (Zendesk, Omnidesk, or Jira).
Benefits
- Competitive salary based on your experience;
- Commissions based on KPI;
- Laptop and headset for work;
- Health insurance after probation period (3 months);
- You will have a dedicated training manager, with onboarding and constant support from an experienced manager. Initially, you will be accompanied by members of our international team to meetings;
- The start-up environment is fast-paced and constantly growing, with full support from our established international team;
- English Speaking Club with colleagues from around the world;
- Online & Offline camps, workshops and gatherings;
- Network with colleagues from all over the world.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Service Representative II liaising with customers and providing product support in a fast - paced environment. Handling requests timely while managing multiple tasks and priorities.
Experienced Customer Service Representative managing customer inquiries and supporting order fulfillment. Collaborating with various teams to ensure customer satisfaction in a hybrid work environment.
Support Specialist managing distributor processes and communication for C.A. Fortune’s National Distributor Management Team. Fully remote role but offers hybrid options for local applicants in Chicago, IL.
Customer Service Representative at CMC Steel assisting customers with sales and product information. Engaging in both telephone and in - person interactions to drive sales and support operations.
Sales Support Specialist providing service and customer care for Milliken’s sales managers and external customers in India. Overseeing customer orders and enhancing business relationships.
Hybrid Customer Service & Technical Support Representative providing support for Itamar Medical products through calls and emails. Collaborating with team to resolve customer inquiries and enhancing product knowledge.
Customer Service Analyst managing repair purchase orders for commercial and military airline customers at Collins Aerospace. Requires university degree and less than 2 years in customer service.
Customer Service Coordinator providing exceptional service to Aramark customers. Resolving inquiries and complaints for customer satisfaction with a professional approach.
Customer Service Pharmacy at HARTMANN supporting sales teams and managing client relationships. Responsible for processing orders, feedback, and collaboration with marketing and finance teams.