Customer Care Account Manager ensuring service level matches KPIs across countries. Supporting customers through tailor - made services for loyalty and performance optimization.
EV
Hybrid Customer Service, Case Handler – Junior Real Estate Appraiser (m/f/d)
Posted 1 hour ago
About the role
- Customer Service Associate in a digital platform for real estate appraisals. Handling client communications and supporting certified experts in property evaluations.
Responsibilities
- Customer communication and support: you are the first point of contact for clients after they submit an order to us
- Support in preparing real estate appraisal reports under the guidance of experienced appraisers
- You will help us evaluate residential and commercial properties in accordance with current legal requirements
- You review documents and, by applying various valuation methods and building your (new) expertise, determine the actual value of a property
- You assist in compiling appraisal reports and analyze all relevant factors of a property
- You have a passion for real estate and are keen on property valuation — with opportunities for advancement and further training
Requirements
- Strong communication skills and a customer-focused manner
- Coordination skills: you can juggle multiple inquiries, clients and topics at the same time
- Ideally: professional experience in real estate
- Alternatively (for junior candidates): experience with and a strong interest in real estate; diligence and motivation to learn quickly
- Basic knowledge of real estate markets and valuation guidelines
- Structured and analytical working style with a high level of quality awareness
- Confident use of Google Workspace (Docs, Sheets, Drive)
Benefits
- A small, dynamic, highly motivated and supportive team
- If desired: development opportunities to become a certified appraiser OR to move into a Team Lead Customer Service role (or similar)
- With performance and responsibility: significant salary increases and additional compensation components
- Real scope to shape the role with influence on decisions and process improvements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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