About the role

Key Account Manager overseeing strategic accounts at epay, a global payment service provider. Driving account development, client relations, and project management with major partners.

Responsibilities

Ownership of key accounts: You will take full, autonomous responsibility for our top key accounts — both operationally and strategically.
Account development & growth: You will strategically develop existing key accounts, identify potential, and expand long-term customer relationships.
Proposal & contract management: You will lead proposal and contract negotiations, manage rollouts, and accompany complex customer projects through to successful completion.
New business & tenders: You will be responsible for tenders and pitches and actively work to acquire new key accounts.
Stakeholder & project management: You will act as the interface between clients and internal departments, taking on project management as well as reporting and analysis.

Do what you love:
Ownership of key accounts: You will take full, autonomous responsibility for our top key accounts — both operationally and strategically.
Account development & growth: You will strategically develop existing key accounts, identify potential, and expand long-term customer relationships.
Proposal & contract management: You will lead proposal and contract negotiations, manage rollouts, and accompany complex customer projects through to successful completion.
New business & tenders: You will be responsible for tenders and pitches and actively work to acquire new key accounts.
Stakeholder & project management: You will act as the interface between clients and internal departments, taking on project management as well as reporting and analysis.
Show what you can do:
Experience & seniority: You have 10 years of relevant professional experience in key account management.
Industry expertise: You bring solid experience from the payments or banking industry.
Negotiation skills: You have in-depth experience conducting proposal, contract, and pricing negotiations with decision-makers.
Working style & personality: You work in a structured, independent, and solution-oriented manner, present yourself confidently, and demonstrate strong communication skills.
Willingness to travel: You are willing to visit customers in person (at least once a year per customer) and to attend trade shows.

Hybrid working: At epay you will have a secure long-term position within a global company with the option to work up to 50% from home.
Personal development: Through regular employee reviews and individual development measures we promote your personal and professional growth. Additionally, we offer an e-learning platform and regular in-house training.
Benefits from day one: You will have immediate access to our corporate benefits platform. We also subsidize your DeutschlandTicketJob and your EGYM WellPass membership.
Benefits after the probation period: In addition to numerous employee discounts, you will gain access to the Employee Benefit Club, which provides a monthly shopping voucher worth €50. You can also lease a bicycle through EuroRad.
Working environment: We place great value on a culture of mutual respect and treat each other at eye level. Transparent, regular communication and an open corporate culture with strong team cohesion are a matter of course.