Hybrid Channel Account Manager

Posted 2 hours ago

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About the role

  • Channel Account Manager working with partners to drive sales at KnowBe4. Responsible for managing partner relationships, onboarding, compliance, and training with a focus on sales growth.

Responsibilities

  • Own and manage a large portfolio of established partners
  • Conduct initial onboarding with assigned partners
  • Send regular marketing and communications to partner sales reps
  • Perform brief product demos and partner portal walkthroughs to enable partners
  • Promote partners to attend partner portal walkthrough webinars
  • Assist partner adoption of KnowBe4 by adding reps to Partner Portal
  • Increase partner deal registrations through account mapping
  • Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
  • Close Net New business
  • Maintain an accurate pipeline and forecasting
  • Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts
  • Support direct sales and customer success teams where needed to manage the overall partner relationship
  • Ensure partner compliance with partner agreements
  • Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure

Requirements

  • High school diploma or GED required
  • Bachelor’s Degree a plus
  • Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
  • Experience with Channel Sales preferred
  • Experience with Gmail and Google Docs
  • Experience with Salesforce preferred
  • Must be able to demonstrate sales aptitude working with channel partners
  • Effectively manage and thrive in high-volume sales environment
  • Ability to gain a quick understanding of the needs and pain points of channel partners
  • Strong time management and organization skills
  • Excellent verbal and written communications
  • Good computer skills
  • Ability to leave an engaging message and sound interested
  • Must be comfortable working in a highly results oriented company.

Benefits

  • company-wide bonuses based on monthly sales targets
  • employee referral bonuses
  • adoption assistance
  • tuition reimbursement
  • certification reimbursement
  • certification completion bonuses

Job title

Channel Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Tech skills

Location requirements

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