Channel Account Manager working with partners to drive sales at KnowBe4. Responsible for managing partner relationships, onboarding, compliance, and training with a focus on sales growth.
Responsibilities
Own and manage a large portfolio of established partners
Conduct initial onboarding with assigned partners
Send regular marketing and communications to partner sales reps
Perform brief product demos and partner portal walkthroughs to enable partners
Promote partners to attend partner portal walkthrough webinars
Assist partner adoption of KnowBe4 by adding reps to Partner Portal
Increase partner deal registrations through account mapping
Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
Close Net New business
Maintain an accurate pipeline and forecasting
Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts
Support direct sales and customer success teams where needed to manage the overall partner relationship
Ensure partner compliance with partner agreements
Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure
Requirements
High school diploma or GED required
Bachelor’s Degree a plus
Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
Experience with Channel Sales preferred
Experience with Gmail and Google Docs
Experience with Salesforce preferred
Must be able to demonstrate sales aptitude working with channel partners
Effectively manage and thrive in high-volume sales environment
Ability to gain a quick understanding of the needs and pain points of channel partners
Strong time management and organization skills
Excellent verbal and written communications
Good computer skills
Ability to leave an engaging message and sound interested
Must be comfortable working in a highly results oriented company.
Benefits
company-wide bonuses based on monthly sales targets
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