Sales Analyst role focusing on improving sales operations through data analysis and reporting for HD Supply. Requires experience in data processes and analytics using tools like Snowflake and Tableau.
About the role
- After Sales Manager handling customer issues and service contracts in the wind energy sector. Contributing to project success and customer satisfaction with innovative solutions and teamwork.
Responsibilities
- Handling customer inquiries (e.g., complaints, contractual/financial obligations, and escalating customer requests)
- Preparing contract proposals, negotiating and concluding service contracts for new and existing business (if required together with the relevant internal stakeholders)
- Maximizing revenue through cross-selling of additional service products (training, new products, etc.) or services (e.g., wind farm / turbine optimization)
- Responsible for customer communication on overarching topics after acceptance of the wind energy installation, including coordinating necessary internal and external specialists (e.g., below-average availability, retrofits/upgrades)
- Monitoring outstanding service payments
Requirements
- Successfully completed technical or business degree, e.g., industrial engineering, business administration (BWL), mechanical engineering, electrical engineering, environmental engineering, or a technical apprenticeship/training in a related field
- Solid professional experience in the wind energy sector is an advantage
- Excellent German and good English, both written and spoken
- Proficient in MS Office
- Strong communication and assertiveness skills
- Customer-oriented work style and team spirit
Benefits
- Opportunity to work remotely up to 60% (home office)
- 30 days of vacation per year plus holiday and Christmas bonuses
- Permanent employment contract
- Flexible working hours through appropriate working-time models
- Internal and external training opportunities through the ENERCON Academy
- Comprehensive benefits package including corporate fitness (Hansefit) and JobRad (company bike program)
- Flat hierarchy and an informal, first-name culture across all levels
- Comprehensive commitment to the company pension scheme
- Private occupational disability insurance on preferential terms
- Financial support for various forms of employer-sponsored savings plans
- Exciting and varied work in the green growth sector of wind energy
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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