After Sales Manager handling customer issues and service contracts in the wind energy sector. Contributing to project success and customer satisfaction with innovative solutions and teamwork.
Preparing contract proposals, negotiating and concluding service contracts for new and existing business (if required together with the relevant internal stakeholders)
Maximizing revenue through cross-selling of additional service products (training, new products, etc.) or services (e.g., wind farm / turbine optimization)
Responsible for customer communication on overarching topics after acceptance of the wind energy installation, including coordinating necessary internal and external specialists (e.g., below-average availability, retrofits/upgrades)
Monitoring outstanding service payments
Requirements
Successfully completed technical or business degree, e.g., industrial engineering, business administration (BWL), mechanical engineering, electrical engineering, environmental engineering, or a technical apprenticeship/training in a related field
Solid professional experience in the wind energy sector is an advantage
Excellent German and good English, both written and spoken
Proficient in MS Office
Strong communication and assertiveness skills
Customer-oriented work style and team spirit
Benefits
Opportunity to work remotely up to 60% (home office)
30 days of vacation per year plus holiday and Christmas bonuses
Permanent employment contract
Flexible working hours through appropriate working-time models
Internal and external training opportunities through the ENERCON Academy
Comprehensive benefits package including corporate fitness (Hansefit) and JobRad (company bike program)
Flat hierarchy and an informal, first-name culture across all levels
Comprehensive commitment to the company pension scheme
Private occupational disability insurance on preferential terms
Financial support for various forms of employer-sponsored savings plans
Exciting and varied work in the green growth sector of wind energy
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