Hybrid Training Specialist

at emerchantpay

• Job title: Training Specialist
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Sofia, Bulgaria

About the role

• Training Specialist developing e-learning training content and delivering training in various formats at emerchantpay. Collaborating with stakeholders and fostering a learning culture within the organization.

Responsibilities

• Develop e-learning training content in different topics.
• Maintain and upgrade company orientation training.
• Partner with subject matter experts to ensure all training content is up to date.
• Partner with stake holders to ensure learning needs across global locations are anticipated and met.
• Build and maintain meaningful relationships with stake holders across the organisation.
• Use different tools and methods for training planning, creation and execution.
• Deliver training in various formats (webinars/workshops/online/live).
• Create and follow various reports on training success.
• Drive learners’ engagement through different training initiatives.
• Collaborate proactively with the team on fostering a learning culture environment.

Requirements

• Proven experience (1+ years) in creating training materials.
• Proven experience (1+ years) in delivering adult training in various formats.
• Experience in working in multicultural environment.
• Fluency in English.
• Developed self-awareness and cultivated holistic approach towards the work.
• Abilities to structure and deliver content from different knowledge areas.
• Tech savvy, curious about new technology and its implementation on the job.
• Familiarity with e-learning platforms is a plus.
• Ability to understand and interpret reporting data.
• Educational background in psychology, pedagogy, social sciences is considered an advantage.
• Previous experience related to driving soft skills in a job setting is considered an advantage.
• Familiarity with AI-powered tools, learning platforms, or technologies, and the ability to apply them in a training context, is considered an advantage.

Benefits

• Fast-growing payment company;
• Excellent working conditions, casual atmosphere;
• Modern, challenging, constantly growing business;
• Professional development - books, trainings, certifications, etc.;
• Team buildings and fun activities;
• 25 days paid holiday, 1 day for every 2 years with us;
• Hybrid model of work - 3 days per week from GORA Office (close to Paradise Center) and 2 days per week from home.