Receptionist managing front desk duties and providing administrative support at Big Dutchman. Be the welcoming face of the company while ensuring smooth operations in a vibrant environment.
About the role
- Administrative Assistant overseeing patient check-in and registration at Paragon Infusion Centers. Responsible for handling patient concerns, cash controls, and administrative operations in Missouri.
Responsibilities
- Oversees patient check-in, registration, and checkout
- Verifies charts are pulled for scheduled appointments
- Updates demographics/eligibility and ensures current forms are being utilized
- Listens and responds to patient and/or family members concerns
- Responds to patient questions and complaints, routing issues to appropriate personnel
- Analyzes daily administrative operations and utilization of resources
- Assists in Medi user issues
- Ensures proper cash controls are in place and that policies and procedures are followed
Requirements
- Requires a HS diploma or equivalent
- Minimum of 1 year of lead/supervisory experience in a health care environment
- Satisfactory completion of a Tuberculosis test for Carelon Health business units
- Bi-lingual (English/Spanish) preferred
- 1+ years of medical front office experience preferred
- Prior authorization experience preferred
- Inbound call experience preferred
- Customer service experience in a medical or professional setting preferred
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical benefits
- dental benefits
- vision benefits
- short and long term disability benefits
- 401(k) + match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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