Receptionist managing front desk duties and providing administrative support at Big Dutchman. Be the welcoming face of the company while ensuring smooth operations in a vibrant environment.
About the role
- Assistente Administrativo responsible for providing administrative support to Kumon educational franchises in Rio de Janeiro. Focus on communication, organization, and problem-solving in a hybrid work environment.
Responsibilities
- Handle telephone, in-person/video, and written (email) communication with internal and external audiences (suppliers and customers).
- Purchase various supplies for team activities.
- Process payments, invoices (NF), requisitions, and manage petty cash.
- Provide support to team members (contact suppliers and obtain quotes, book hotels/rooms/auditoriums, organize materials and prepare for meetings or events — send invitations, confirm attendance, arrange coffee breaks, prepare and distribute certificates, update materials used by coordinators in training).
- Support franchisees (manage report submissions, monitor delivery of instructional materials to centers, ship materials via mail, monitor royalty payments, encourage and oversee campaign material purchases, provide training and support for administrative inquiries).
- General organization (manage folders and files in the online environment, track deadlines for content completion, update materials used in training).
- Support content production (video editing, formatting PowerPoint presentations, creating templates and presentations).
- Maintain up-to-date records of the activities you perform and act proactively to ensure measures are taken in advance.
Requirements
- High school diploma required (Bachelor's degree completed or in progress is a plus).
- Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
- Comfortable using social media and general technology.
- Strong written and verbal communication skills.
- Organizational skills and time management.
- Proactive and able to work effectively in a team.
- Problem-solving mindset.
- Must reside in the city of Rio de Janeiro, RJ.
- Alignment with the education field and with the company's method and philosophy.
Benefits
- Medical Assistance: Ward-level health plan at no cost to the employee and a fixed fee for direct dependents (not co-participation).
- Dental Assistance: Optional.
- Childcare Allowance: For employees with children up to 5 years old.
- Assistance for employees with a child with disabilities.
- Conexa Saúde: Employee support program providing specialized psychological and nutritional guidance (free for employees).
- Vidalink: Medication assistance for all employees without discounts up to a monthly limit.
- Wellhub (formerly Gympass).
- Meal allowance (Vale Refeição).
- Food allowance (Vale Alimentação).
- Education Subsidy: Financial support for professional development (subject to a maximum limit).
- Free Study of Kumon Teaching Materials for All Subjects: All employees may study Kumon's teaching materials for any subject using 30 minutes of their daily work schedule.
- Reimbursement for Study Using the Kumon Method: Available at franchised centers for employees and legal dependents.
- Languages: Employees may use the maximum allowance toward studying English, Spanish, or Japanese (independent of Kumon Method studies).
- Transportation voucher (Vale Transporte) for on-site workdays.
- Life insurance.
- Profit Sharing (PLR): Annual profit and results sharing.
- Birthday Day Off: Employees receive their birthday off with pay or may choose another day in the following week if their birthday falls on a weekend.
- Career development plan.
- Work modality: Hybrid — according to company policies.
Job title
Job type
Experience level
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Degree requirement
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