Counter Sales Associate providing excellent customer service and supporting branch operations in electrical distribution. Engaging with customers on sales, product knowledge, and order fulfillment.
About the role
- Online Sales Specialist driving E-Commerce growth for Electrolux Group. Enhancing customer experience and managing relationships in Baltics' E-Commerce market.
Responsibilities
- Online Sales Specialist Baltics is responsible for driving the growth of the E-Commerce business by enhancing customer experience, managing customer order fulfilment, technology, and infrastructural plans
- Responsible for generating data-driven commercial insights and managing relationships with partners for the business
- Works in a fast-paced, digitally-centric environment where he/she oversees the end-to-end commercialization and operationalization of the E-Commerce business
- Manage product content, images, and specifications to ensure consistency and brand compliance
- Work with media and content teams to enhance product discoverability and engagement
- Monitor and improve digital shelf KPIs (e.g., search ranking, ratings & reviews, content score)
- Track and analyze sales performance, traffic, conversion rates, and campaign effectiveness
- Provide actionable insights and recommendations to improve online sales and user experience
- Prepare monthly reports for internal stakeholders and support forecasting processes
- Collaborate closely with marketing, sales, and customer service teams to ensure seamless execution
- Coordinate with regional and global eCommerce teams to align on best practices and tools
Requirements
- Bachelor’s degree in Business, Marketing, Digital Commerce, or related field
- 2–4 years of experience in eCommerce, digital marketing, or online retail
- Familiarity with Baltic e-retailers and marketplaces
- Strong analytical skills and proficiency in Excel, Google Analytics, and CMS platforms
- Digital-first mindset with strong attention to detail
- Excellent communication and stakeholder management skills
- Ability to work independently and manage multiple projects
- Fluent in English, and one of the local languages of Latvian, Lithuanian, or Estonian
Benefits
- Swedish working culture and ethics - we’re famous for our friendly work atmosphere and work-life balance
- Flexible working hours & hybrid work environment
- Private medical insurance
- Discounts on our award-winning products
- Extensive learning opportunities and flexible career path
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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