Sales Associate III providing luxury retail service in the Coach Chicago store. Building customer relationships and supporting business strategies to drive sales performance.
Responsibilities
Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building ongoing customer relationships through a personalized experience.
Understands organizational objectives and makes decisions that align with Company priorities.
Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity.
Drives business through sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
Works with multiple customers simultaneously and breaks away as appropriate.
Requirements
1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
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