Onsite Territory Sales and Service Representative

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About the role

  • Territory Sales and Service Representative in Decatur/Springfield, IL focusing on customer service and equipment maintenance. Responsibility includes onsite service and sales to various customer sectors.

Responsibilities

  • Leverage tools and technology (including tablet and mobile phone apps) to conduct customer visits and recommend unique programs and solutions to customers
  • Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts
  • Use your problem-solving skills to conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems
  • Provide emergency service to existing customers via phone or in person, as needed
  • Assist in the installation of equipment and solutions
  • Demonstrate safe equipment use, ensuring your customers' operations are fully functional
  • Manage equipment, parts, and inventory to control costs

Requirements

  • High School Diploma or equivalent
  • 2 years of sales, mechanical service, customer service, food service or hospitality industry-related experience
  • Availability to work overnight shifts and provide emergency assistance which may occur at night, on weekends and over holidays
  • Position requires a current and valid Driver’s License with no restrictions
  • No Immigration Sponsorship available for this position
  • Lifting 50 lbs
  • Pushing/pulling
  • Standing/bending/stooping
  • Working in confined spaces
  • Distinguishing color (tools may be accommodated)
  • Availability to work overtime
  • Driving a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Benefits

  • Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!

Job title

Territory Sales and Service Representative

Job type

Experience level

JuniorMid level

Salary

$64,600 - $96,800 per year

Degree requirement

High School Diploma

Location requirements

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