Territory Sales and Service Representative in Decatur/Springfield, IL focusing on customer service and equipment maintenance. Responsibility includes onsite service and sales to various customer sectors.
Responsibilities
Leverage tools and technology (including tablet and mobile phone apps) to conduct customer visits and recommend unique programs and solutions to customers
Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts
Use your problem-solving skills to conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems
Provide emergency service to existing customers via phone or in person, as needed
Assist in the installation of equipment and solutions
Demonstrate safe equipment use, ensuring your customers' operations are fully functional
Manage equipment, parts, and inventory to control costs
Requirements
High School Diploma or equivalent
2 years of sales, mechanical service, customer service, food service or hospitality industry-related experience
Availability to work overnight shifts and provide emergency assistance which may occur at night, on weekends and over holidays
Position requires a current and valid Driver’s License with no restrictions
No Immigration Sponsorship available for this position
Lifting 50 lbs
Pushing/pulling
Standing/bending/stooping
Working in confined spaces
Distinguishing color (tools may be accommodated)
Availability to work overtime
Driving a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
Benefits
Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
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