Salesforce Administrator providing analytics support and optimizing Salesforce environment. Developing insights through Power BI in a hybrid role.
About the role
- Salesforce Business Analyst analyzing business needs and implementing solutions. Collaborating with stakeholders to gather requirements and deliver Salesforce solutions.
Responsibilities
- Assist in gathering and documenting business requirements from stakeholders
- Analyze current business processes and identify areas for improvement
- Document functional and technical requirements, user stories, and acceptance criteria
- Create process flow diagrams and other visual representations of business processes
- Support the configuration and testing of Salesforce solutions
- Assist in the development of training materials and user documentation
- Provide ongoing support to users and address user questions
- Work with the development team to ensure requirements are understood and implemented correctly
- Participate in Agile ceremonies, including sprint planning, daily scrums, and sprint reviews
- Effectively communicate with team members and stakeholders.
Requirements
- 4+ years of experience working as a Business Analyst
- Understanding of Sales Cloud features, opportunity management & Sales Processes
- Familiarity with Salesforce out-of-the-box functionality
- Experience with Agile process and principles
- Strong analytical and problem-solving skills with excellent organizational and time management skills
- Excellent verbal and written communication skills
- Ability to work remotely and asynchronously with team members across different countries and time zones
- Must be a self-starter and willing to get stuck in
- Strong organizational skills and resourcefulness
- Proven ability to deliver on commitments
- Salesforce Administrator 201 Certification preferred
- Certifications such Certified Agile Product Owner, Certified Agile Scrum Master etc would be advantageous.
Benefits
- Professional development opportunities
- Flexible work arrangements
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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