Payroll & Operations Assistant Manager at Dentons overseeing payroll processes and HR operations for the organization. Responsible for compliance, reporting, and team leadership.
Responsibilities
Manage end-to-end payroll processing, including monthly payroll runs, adjustments, reconciliations, and statutory submissions
Ensure timely and accurate processing of salaries, bonuses, claims, deductions, and reimbursements
Oversee work pass administration, including renewals, cancellations, and related reporting
Ensure payroll practices comply with employment laws, tax regulations, and internal policies
Prepare payroll reports and analyses for management, audits, and regulatory purposes
Liaise with external vendors, payroll providers, and government agencies as required
Oversee HR operational activities across the employee lifecycle, including onboarding, offboarding, and employee movements
Maintain accurate and up-to-date employee records in HR systems and personnel files
Support the implementation and administration of HR policies, procedures, and operational workflows
Prepare HR operations–related communications and documentation for employees and stakeholders
Manage employee claims, benefits administration, and government grants or subsidies
Manage the end-to-end process for Practising Certificate application and renewal
Prepare operation related budgets
Maintain data accuracy and integrity across HR and payroll systems
Review payroll and HR operational processes to identify gaps, risks, and improvement opportunities
Support HR system enhancements, configuration changes, and system efficiency initiatives
Lead, coach, and supervise HR payroll and operations team member to ensure consistent service delivery
Allocate work, set priorities, and monitor performance to meet operational deadlines
Provide guidance and training to team members on payroll processes, HR policies, and compliance requirements
Support team development through performance feedback, coaching, and knowledge sharing
Act as an escalation point for complex payroll and HR operational issues
Requirements
Bachelor’s degree in Human Resources, Business Administration/Management, Information Technology, or related discipline
Minimum 6 to 7 years of relevant experience in payroll and HR operations, preferably from a professional service environment
Strong working knowledge of payroll legislation, statutory compliance, and HR operational processes
Hands-on experience with HRIS and payroll systems
Proven people-management or team-lead experience
High attention to detail with strong analytical and problem-solving skills
Ability to manage confidential information with discretion and professionalism
Strong stakeholder management and communication skills, with experience supporting senior professionals and partners.
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