Customer Service Representative for Sentry Insurance handling phone inquiries and providing quality customer service. Join one of the largest mutual insurance companies in the U.S. and be a part of a growing team.
About the role
- Customer support role in insurance at Vaudoise assisting with non-life insurance requests. Interacting with brokers and clients in a team-oriented environment with emphasis on professional development.
Responsibilities
- You prepare quotes and process insurance applications in the non‑life lines of business, with a focus on corporate/commercial clients.
- You provide professional support and guidance to our insurance brokers and broker account managers.
- You have direct telephone contact with brokers and clients.
- You support the customer service team with technical expertise across all non‑life lines of business.
- You manage policy administration, handle renewals and process policy remediation cases.
- You take on tasks in premium accounting and correspondence.
Requirements
- You have completed vocational training in the insurance industry and hold the VBV qualification including the Life module; a Swiss Federal Diploma (eidg. Fachausweis) is an advantage.
- Independent and self‑directed work are among your key strengths.
- You have excellent written and spoken German.
- French and English are an asset.
- You work independently, are flexible, and are both sales‑ and customer‑oriented.
- Good manners, strong teamwork skills and a structured approach to work.
Benefits
- A pleasant working environment in a cooperative company that has repeatedly been chosen as a top employer.
- Numerous social benefits, including flexible work arrangements and attractive employee discounts.
- One day of home office per week.
- Support for your professional development and continuing education.
- A work environment where your well‑being comes first.
Job title
Job type
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Not specified
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