Technical Analyst at PCS Retirement, LLC translating business needs into technical requirements. Driving process improvements and optimizing system integrations to support operational goals.
About the role
- Technical Support Specialist providing second level support to sales companies in hearing diagnostics. Role involves technical guidance and development contribution in a friendly environment.
Responsibilities
- Deliver second level support to sales companies
- Handle customer complaints
- Provide technical guidance on audiological software and hardware
- Contribute to support function development
Requirements
- Technical degree in related field
- Strong stakeholder management skills
- Advanced English skills
- Experience in training or making public presentations
Benefits
- Personal and professional growth
- Room for improvement
- Friendly environment
- Open communication
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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