Integration Support Engineer providing technical support for Stream products and services. Collaborating with customers and internal teams throughout their integration lifecycle.
About the role
- Loan Analyst supporting servicing of CMBS loans at PNC. Collaborating with teams to ensure compliance and timely reporting.
Responsibilities
- Assist in servicing CMBS loans by identifying and contacting authorized party to complete Borrower Admin registration for CRE Insight access
- Processing borrower requests via phone, email, and CRE Insight portal
- Researching and processing incoming and aged funds
- Monitoring delinquencies and performing collection activities
- Reviewing and processing borrower requested late charge waivers
- Completing address changes, audit confirmations, and rate caps reviews
- Communicating and collaborating with Functional Departments to aid borrowers with any potential questions or issues that may arise
- Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders
- Analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities
- Resolves non-compliant issues through written and verbal communication with both internal and external parties
- May review and process loan payments, escrows and reserve account disbursements
- May assist in the preparation of periodic reporting including investor, internal and regulatory reports
- May perform covenant compliance testing
- Must maintain accurate and up-to-date loan servicing records in the servicing system
- May support the onboarding of new loans and the transition of paid-off or transferred loans
- May support tax and insurance administration
- May perform collection activities on delinquent accounts
- May have funds disbursement authority
- Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts
Requirements
- Analytical Thinking
- Capital Management
- Compliance Requirements
- Documentations
- Due Diligence
- Loan Documentation
- Regulatory Compliance
- Risk Mitigation Strategies
- Accuracy and Attention to Detail
- Consulting
- Customer Interaction
- Decision Making and Critical Thinking
- Effective Communications
- Financial Analysis
- Managing Multiple Priorities
- Operational Functions
- Products and Services
- Relationship Management
- 4+ years of related business or functional experience
- Associates or equivalent degree
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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