Responsable des opérations - mandat immobilier basé à Paris pour le client principal de Nhood. Conduire des chantiers structurants et améliorer la performance opérationnelle.
About the role
- Operations Manager leading solutions for customer experience in France at Deliveroo. Collaborating with cross-functional teams on logistics and strategic initiatives.
Responsibilities
- Own complex logistics and financial strategic initiatives, collaborate with various business units, and contribute to continuous improvement in our delivery network
- Own part of our network efficiency: define market-winning strategies at a hyper-local level, considering factors that make us the most attractive food delivery option, improve service levels across Operations and balance cost priorities with growth and service level delivery. Create models & frameworks to industrialise our monitoring and support our operations
- Improve the customer and rider proposition: join a team dedicated to delivering better outcomes for rider partners and our customers.
Requirements
- 3–4 years of experience working in a fast-paced, project-based organisation, for example at a tech startup or in management consulting
- Strong experience in quantitative and qualitative analytics (Excel modeling, database analysis) and excellent mastery of Google Suite/Microsoft Office. Knowledge of SQL is a plus
- Track record in autonomously structuring, coordinating and executing projects
- Prioritises effectively between tasks, favours 80/20 approaches and can manage multiple projects concurrently
- Excellent oral and written communication in both English and French. Proven experience presenting to senior audiences and influencing decision-making
- Strong stakeholder management skills and thrives in a collaborative environment
Benefits
- Healthcare
- Well-being programs
- Hybrid remote work
- Parental leave
- Pension plan
- Generous annual leave allowance
- Time off to support a charitable cause of your choice
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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