About the role

  • Senior Operations Technician at Anglian Water working to improve efficiency in water recycling operations. Delivering technical support and coaching for operational teams and systems.

Responsibilities

  • Reporting directly to the Proactive Pumping Station Manager
  • Work within the teams to drive continuous improvement and efficiency across our Treatment Works and Pumping Station Assets.
  • Providing Technical support, expertise and advice to deliver effective and efficient operations of Water Recycling Operations resources, processes, assets and systems.
  • Identify, implement and share improvements to facilitate effective and efficient operation of the Water Recycling Operations process.
  • Work closely with relevant teams to deliver efficient solutions to operational issues.
  • Coaching and supporting the development and performance management of Technicians.
  • Develop, encourage and foster good and safe working practices and work in accordance with the Company’s safety rules at all times.
  • Work within the Ovarro Pump insight to analyse asset performance and upload data.
  • Manage available resources to ensure all maintenance work is delivered within agreed level of service.
  • Work closely with internal stakeholders to ensure all actions are achieved on service completion.
  • Drive continuous improvement of process and service through implementation of new ideas/equipment.
  • Provide expert support to monitor and coach field resources in techniques/equipment used for the service and maintenance of pumping station assets.

Requirements

  • Full driving licence
  • Demonstrate experience and awareness of Health and Safety within an operational environment
  • Ability to adapt communication style (both written and verbal) to suit a wide range of internal and external stakeholders
  • Demonstrate customer service skills and ability to deal with customers in an empathetic and professional manner
  • Knowledge or understanding of Mechanical and/or Electrical systems used in wastewater is desirable but not essential
  • NVQ Level 3 or equivalent in a Mechanical or Electrical subject would be desirable. NVQ 2 is also acceptable for the right candidate.
  • Knowledge or understanding of wastewater systems including Ovarro and processes would be beneficial.
  • Must be able to work within a confined space, and at height without restrictions.
  • Maximum weight cannot be in excess of 113 kilograms.
  • Expected to complete relevant occupational health checks including Hand-arm Vibration (HAV).

Benefits

  • Personal private health care including physiotherapy
  • 24-hour Virtual GP service for you and your household
  • 25 days annual leave – rising with length of service
  • Competitive pension scheme – Anglian Water double-matches your contributions up to 6% (18% total)
  • Bonus scheme
  • Flexible benefits and working culture to support your wellbeing and lifestyle.
  • Life Assurance at 8 times your salary
  • Personal Accident cover – up to 5 times your salary
  • Lots of great discounts!
  • Paid time off when you’re physically and mentally unwell
  • An excellent Family Leave package – to help you support your family including enhanced maternity, paternity, and shared parental leave policies.

Job title

Senior Operations Technician

Job type

Experience level

Senior

Salary

£47,000 per year

Degree requirement

No Education Requirement

Location requirements

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