Responsable des opérations - mandat immobilier basé à Paris pour le client principal de Nhood. Conduire des chantiers structurants et améliorer la performance opérationnelle.
About the role
- Fire Operations Manager overseeing fire protection operations, managing teams and driving customer satisfaction. Ensuring compliance, budgets, and identifying new business opportunities.
Responsibilities
- Leads and manages all operational aspects of a full-service fire protection operation.
- Oversees employees at various levels, manages budgets, drives customer satisfaction.
- Ensures compliance with company policies and applicable regulations.
- Serves as the primary link between the General Manager, departmental leaders, and technician teams.
- Fosters a culture of excellence, accountability, and continuous improvement.
- Partners closely with the Sales Team to develop job proposals and support customer-facing initiatives.
- Oversees daily operations across assigned operations departments, ensuring efficiency and productivity.
- Establishes, monitors, and analyzes key performance indicators (KPIs) to assess business performance.
- Prepares and manages annual budgets, forecasts, and financial reports.
- Analyzes financial performance and implements corrective actions as needed.
- Develops and implements operational strategies that align with the company’s vision and goals.
- Identifies new business opportunities, markets, and partnerships to drive growth.
- Maintains strong relationships with stakeholders, vendors, and customers to ensure excellent service and satisfaction across all touchpoints.
- Recruits, trains, mentors, and evaluates direct & indirect reporting team members.
- Fosters a positive work environment that encourages teamwork, innovation, and professional growth.
Requirements
- Bachelor’s degree in business administration or related field.
- 5+ years of progressive management experience, preferably in a B2B service industry, construction industry or other applicable fields.
- Proven track record of driving growth, improving efficiency, and leading diverse teams.
- Strong financial acumen and budget management skills.
- Excellent communication, problem-solving, and decision-making abilities.
- Professional license/certification may be required in some markets.
- Maintain a valid driver's license, auto insurance, and ability pass a drug and background check.
Benefits
- We are an equal opportunity employer that welcomes and encourages diversity in the workplace.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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