Vice President of Revenue Cycle Operations leading Client Revenue Cycle Operations for a $1.3 Billion Health System. Overseeing all aspects of revenue cycle operations and Epic EHR implementation.
Responsibilities
Serve as a senior executive of Revenue Cycle operations for $1.3 Billion Health System and act as a liaison between Impact Advisors and client leadership (CFO and Operations executives).
Operate within a co-management governance structure, including Executive Steering Committees and operational forums.
Provide strategic direction across all revenue cycle functions, ensuring alignment with enterprise goals.
Direct oversight of Client RCM leaders and staff across core revenue cycle domains: Patient Access (Scheduling, Financial Clearance, Authorization) HIM, Coding, and CDI Billing, Follow-Up, and Denials Management Cash Posting and Patient Financial Services.
Drive KPI improvement across key metrics (cash collections, AR days, denial rates, point-of-service collections, etc.).
Implement standardized workflows, performance management frameworks, and reporting structures.
Provide executive leadership and operational readiness support for Epic revenue cycle implementation (2027 go-live).
Partner with IT, clinical, and operational stakeholders.
Lead the strategy, design, and execution of a Southern US-based Central Business Office.
Define operating model, staffing strategy (onshore/offshore mix), and functional scope.
Support recruitment, onboarding, and leadership development for CBO operations.
Identify and implement continuous improvement initiatives, including automation and AI-enabled workflows.
Requirements
12+ years of progressive leadership experience in: Healthcare provider revenue cycle operations.
Revenue cycle consulting.
Managed services / outsourcing environments.
Demonstrated success in large, complex health system environments.
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