Hybrid Revenue Operations Associate

at Definely

• Job title: Revenue Operations Associate
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: £35,000 - £45,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Revenue Operations Associate at Definely working with commercial teams to optimize processes and enhance data usage. Collaborating across Sales, Marketing, and Customer Success for operational efficiency.

Responsibilities

• Champion the effective use of HubSpot across the commercial function building dashboards, managing workflows, maintaining data hygiene, and driving CRM adoption.
• Analyse commercial data to uncover insights, spot trends, and support strategic decision-making.
• Develop and maintain forecasting models and support quarterly/annual target-setting in line with business goals.
• Identify and lead process improvements that streamline our go-to-market operations and reduce friction in the customer journey.
• Support onboarding and training for revenue teams on tools, data usage, and reporting best practices.
• Work cross-functionally to execute projects that support Revenue Operations strategy, such as territory planning, segmentation, or performance reporting.
• Own the evaluation and implementation of new tools that enhance automation, insight generation, and operational efficiency.

Requirements

• 2+ years of experience in Revenue/Commercial Operations, Sales/Marketing Ops, Business Analysis, Consulting, or a similar analytical role.
• Strong working knowledge of Excel or Google Sheets for manipulating and analysing data.
• Comfortable working with CRM systems (especially HubSpot) and other go-to-market tools (e.g. Gong, Zapier, Notion etc.).
• Proficiency in AI tooling and a wider interest in the industry.
• A structured thinker who can break down problems, analyse data, and present clear recommendations.
• Project management skills with the ability to juggle multiple initiatives and drive them to completion.
• A proactive, solutions-oriented mindset — comfortable with ambiguity and fast-changing priorities.
• Strong collaboration skills — you can work well across different teams and seniority levels.

Benefits

• 💰 Competitive salary + bonus
• 📈 Share options
• 🎉 Quarterly team socials & annual company offsite
• 🏡 Hybrid working with three days a week in the office for collaboration, with flexibility to support individual circumstances including working parents
• 🌍 1 month “work from anywhere”
• 🏖️ 25 days holiday + bank holidays
• 🎂 Take your birthday off
• 📚 £750 annual learning & development budget
• 🩺 Private healthcare (incl. dental & optical)
• 👶 Enhanced parental leave
• 🚲 Additional perks: Cycle to Work, Workplace Nursery salary sacrifice scheme, and top-quality equipment