Hybrid Account Manager

Posted 2 weeks ago

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About the role

  • Account Manager supporting salon owners in utilizing Slick's digital platform. Driving training and feature adoption to enhance customer experience.

Responsibilities

  • Build relationships with salon owners.
  • Provide excellent onboarding and training for new accounts.
  • Ensure salons adopt features and educate them on new launches.
  • Upsell payments to existing customers.
  • Proactively identify accounts at risk of leaving and minimize churn.

Requirements

  • Sales experience: Prior consultative sales experience.
  • Account Management: experience managing customers either in-person or over the phone.
  • Education & training: experience in delivering training sessions and comfortable in ability to walk people through products.
  • Industry: passionate about the hair and beauty industry / consumer trends.
  • Love products: need to know our product and be confident in selling its benefits.
  • Get analytical: use data to analyse opportunities and risks.

Benefits

  • Competitive salary and benefits
  • Open PTO and a generous paid holiday schedule
  • Supportive work environment with the flexibility to work where/how you want in-office, remote, or hybrid
  • The opportunity to shape a company, product and strategy and become part of an awesome team who will always have your back!

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

£25,000 - £35,000 per year

Degree requirement

High School Diploma

Location requirements

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