Financial Accountant handling audit support for accounting team in a leading sustainable mobility company. Responsible for regulatory reporting and compliance in Germany.
About the role
- IT Support Specialist providing technical support to French-speaking clients. Documenting tickets and managing inquiries in the ServicePortal with direct client communication.
Responsibilities
- Technical support for French-speaking clients
- Documenting and classifying tickets in the ticketing system
- Managing and administering inquiries in the ServicePortal
- Forwarding tickets to downstream support units
- Controlling and monitoring tickets according to the Service Level Agreements
Requirements
- Technical support is your strength — and French is no problem for you
- You are the first point of contact for issues with e-forms and help our customers quickly and competently
- You document and classify tickets in the ticketing system
- You manage and administer inquiries in the ServicePortal (Mon–Sat, between 6 AM and 7 PM), up to 5 days a week and 8 hours per day
- You skillfully forward tickets to downstream support units
- You control and monitor tickets in accordance with our Service Level Agreements
- You are characterized by a customer-friendly and service-oriented approach to work
- You are also distinguished by a quick grasp and a structured working style
- One of your key strengths is very good communication skills and a strong command of expression
- It is an advantage if you have already gained initial professional experience in the IT field
- Very good German and English skills, both written and spoken, round off your profile
- You speak very good German (fluent)
- Good French skills — you can communicate clearly and support our customers competently
Benefits
- Your secure future — a permanent employment contract in full-time or part-time
- Maximum work–life balance — you benefit from a generous home-office/remote-work policy with state-of-the-art IT
- Your health bonus — subsidy for workplace glasses, weekly exercise program, bike leasing, regular vitamins and support for sports offerings
- Work where you want — location-independent remote work is possible
- Skip the traffic — Deutschlandticket for €35
- Start successfully — with our personal and professional onboarding and feel-good management
- Growth — we plan your professional development together and support you with free training opportunities
- You matter to us — with various benefits, company breakfasts, celebrations and team events for fun and cohesion, we ensure your satisfaction
- Approachable — high appreciation as well as short communication and decision-making paths
- In the heart of the city — office in a central location with good public transport connections
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Public Benefit Specialist at Ensemble Health Partners assisting patients with Medicaid eligibility and application processes. Collaborating with various stakeholders to ensure timely and accurate submissions.
Public Benefit Specialist at Ensemble Health Partners identifying Medicaid eligibility for uninsured patients. Facilitating application processes and maintaining relationships with Medicaid caseworker partners in a healthcare setting.
Public Benefit Specialist responsible for interviewing uninsured patients for Medicaid eligibility. Assisting with application processes and ensuring timely billing at Ensemble Health Partners
Bilingual Public Benefit Specialist assisting clients in navigating public benefits programs. Collaborating on needs assessment and ensuring compliance while serving in the United States.
Public Benefit Specialist assisting uninsured patients in eligibility determination for Medicaid and financial assistance. Collaborating with Medicaid partners and ensuring timely application processes in the healthcare revenue cycle.
IT Support Specialist providing after - hours IT support and technical guidance at Deloitte. Collaborating with functional teams to meet user service requirements and ensure smooth IT operations.
Senior Technical Lead providing end - to - end technology solutions for IT infrastructure at Celestica. Developing infrastructure roadmaps and ensuring compliance with industry standards in a collaborative environment.
IT Infrastructure Specialist at AT&S managing enterprise compute and datacenter security. Responsible for operations, optimization, and lifecycle management of critical infrastructure systems.
IT Infrastructure - Directory Specialist managing and securing core IT services for global operations at AT&S. Focus on Active Directory, identity management, and compliance in a regulated environment.