Customer Support for Internet Operators assisting users by phone and resolving basic technical issues. Hybrid role with initial training in Barcelona.
About the role
- IT Administrator Intern at FunPlus resolving IT issues and setting up devices in Barcelona office. Gain hands-on experience while collaborating with international teams.
Responsibilities
- Support colleagues with day-to-day IT issues (laptops, accounts, software)
- Assist with meeting room tech & hardware setup (Zoom, printers, etc.)
- Set up and configure Windows & Mac devices
- Help manage Microsoft 365 & Google Workspace
- Assist in network upgrades, post-testing after normal business hours to provide backup and on-call support.
- Operate in a hybrid working environment with initial onsite support required
- Document solutions and learn IT best practices from experienced professionals
Requirements
- University students enrolled in Computer Science, IT or a related field
- Fluency in English and Mandarin.
- Knowledge of Atlassian tools. E.x. Confluence and Jira
- Experience/knowledge in MS 365 and Google workspace
- Proficient in Slack.
- Comfortable with Windows and/or Mac basics
- Good documentation skills
- Ability to establish strong, trusted, and sustainable relationships with business and IT partners
- Independent with strong project management ability
- Curious, proactive, and eager to learn
- Plus: Have already gained experience in IT support and IT maintenance.
- Agile mindset
- Based in Barcelona and available for a hybrid internship (part-time or full-time)
Benefits
- Hybrid and flexible working hours - We know you have other quests and fun activities in your life, as long as you get your job done, flex away.
- Exposure to international IT operations and multicultural teams - With so many offices around the world, you will have opportunities to engage and learn from your global colleagues.
- Diverse team events - Barcelona has the reputation of fun, and this office is determined to keep up that reputation.
- Mentorship from experienced IT professionals and international and expert leadership - You can’t create legends without legendary leadership.
- Creative environment - This is entertainment after all folks!
- Hands-on IT experience in a global company
- A strong stepping stone for your IT career
- Dog-friendly
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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