Inside Sales Representative managing national and international client relationships for HEY - SIGN by BWF Group. Responsible for customer order processing and relationship building.
About the role
- Specialist Inside Sales managing complete order processing tasks at DATAGROUP. Collaborating with customers and account managers to provide tailored solutions while ensuring process optimization.
Responsibilities
- You are an all-rounder and support us in complete order processing: from quote preparation and procurement to billing
- You advise on all process-related questions around order processing, research service portfolios, and prepare tailored quotes for our customers
- As part of complaint management, you are the contact for supplier communication, claims and warranty handling
- As a contact person for our customers and account managers, you develop tailored solution proposals
- You maintain and update customer and order data in the CRM and the ERP system SAP S/4HANA
- Continuous optimization of internal processes is a matter of course for you
Requirements
- Completed commercial training (e.g., apprenticeship) with experience in customer-facing roles required
- IT affinity or an IT background desirable
- Experience with the ERP system SAP S/4HANA is an advantage
- Empathetic demeanor combined with a commercial understanding of products
- Quality awareness and a strong customer- and service-orientation
- Structured, analytical and independent way of working
- Very good communication and teamwork skills
- Confident and persuasive presence
- Very good German and good English skills, both written and spoken
Benefits
- Work-life balance: Flexible working hours and remote work for optimal compatibility of work and private life
- Time off: 30 days of vacation per year and additional days off on December 24 and December 31, 2025
- Attractive compensation: Annual salary and bonus review, employer-funded company pension plan
- Efficient collaboration: Flat hierarchies with an informal, first-name culture and short decision-making processes
- Latest hardware: MacBook or Windows laptop as well as an iPhone with Dual SIM
- Job security: Permanent contract in a future-oriented IT company
- Career & development: Individual support through our career framework, tailored training catalog and regular development reviews
- Modern work environment: State-of-the-art offices with ergonomic furnishings in a central location with direct access to public transport (bus & train)
- Parking: Free parking spaces in the immediate vicinity
- Sustainable mobility: Subsidy for leasing a JobRad (company bike)
- Team & events: Mainz 05 stadium experience, summer party, bowling, online quiz & more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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