Managing HR technology systems and tools at CVS Health, enhancing efficiency, data integrity, and user experience. Collaborating with teams to configure and maintain applications like Workday and Phenom.
Responsibilities
Oversee the configuration, management, and administration of HR technology systems, such as Workday Applicant Tracking Systems (ATS), Phenom CRM (CRM), Learning Management Systems (LMS), and Performance Management Systems.
Implement processes that upgrade HR technology systems by collaborating with cross-functional teams to define requirements, develop project plans, and execute system implementations.
Utilize Jira to Document requirements for configuration changes in partnership with Product Owner and Business Owners.
Under general direction, configure and customize HR technology systems to align with HR processes, policies, and requirements.
Develop and maintain data analytics and reporting capabilities to provide HR and management with meaningful insights.
Deliver training programs and resources to educate HR users on the functionality and best practices of HR technology systems.
Identify opportunities for process improvement and automation within HR technology systems by streamlining workflows, eliminating redundancies, and enhancing system capabilities to drive efficiency and effectiveness.
Develop and maintain system documentation, including user guides, standard operating procedures, and system configuration documentation.
Manage multiple projects simultaneously, adjust priorities, and meet deadlines while maintaining the highest level of attention to detail.
Coach more junior colleagues in techniques, processes, and responsibilities.
Requirements
5+ years' hands-on experience with any ATS (Applicant Tracking System)
2+ years' experience with Phenom CRM (Candidate Relationship Management) Systems
3+ years' design and configuration experience with Workday Talent Acquisition module
3+ years' experience demonstrating problem solving, solutioning, and decision making skills
3+ years' experience working in a collaborative, team-oriented environment
3+ years' experience planning, delivering, and supporting projects and programs
Experience configuring both Workday ATS and Phenom CRM or other CRM systems
Experience in Recruiting AI and Automation tools
Experience with Workday Integrations and Security configurations
Bachelor's Degree required
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan .
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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