Sales Associate role at Crocs, Inc. providing excellent service and customer experiences. Assisting in various store departments and supporting peers to achieve business goals.
Responsibilities
Provide our customers with excellent service using our C.H.A.R.M. service model.
Actively contribute to creating a positive team environment that encourages the sharing of suggestions, ideas, and concerns.
Learn and assist across various store departments, including customer service, product knowledge, merchandising, visual presentation, and stockroom management.
Support team members in the daily execution of retail activities, such as operating the POS system, replenishing stock, pricing and markdowns, promoting loyalty programs, and maintaining store cleanliness and merchandising recovery standards.
Lead by example and work with management to improve personal performance metrics through sales-driven techniques.
Adhere to Crocs, Inc. policies and procedures for asset protection, including shortage prevention and inventory control.
Requirements
Flexible availability, including nights, weekends, holidays, and extended hours; regular attendance is essential.
Genuine enthusiasm for retail and sales, with a passion for creating memorable shopping experiences for all customers.
Strong communication and interpersonal skills to engage with customers and team members alike.
A proactive approach to completing tasks efficiently and with attention to detail.
Commitment to represent Crocs as a proud brand ambassador, embodying brand values and contributing to the brand's success.
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