Senior Account Manager at Acrisure, a fintech leader, overseeing complex client accounts and service delivery. Responsible for retention, growth, and client satisfaction with a focus on insurance solutions.
About the role
- Senior Key Account Manager for Crocs managing eTail relationships emphasizing Amazon. Driving operational excellence and strategic growth in digital account sales operations.
Responsibilities
- Manage the end-to-end relationships with eTail accounts, Amazon emphasis.
- This includes account kick-offs and future season pre-order sell-ins, commercial terms and negotiations, account forecasting and reporting, sell-through reviews and repeat / at once orders in season.
- Develop and win alignment on a mid and long term strategy for the account portfolio.
- Build strong relationships with key internal and external stakeholders, including customer service, merchandising, digital activation, distribution and Logistics teams, and ecommerce trading teams.
- Continuously monitor and analyze account performance, identifying opportunities for improvement, expansion, and revenue maximization.
- Partner with planning to ensure on-hand inventory is being leveraged to fulfill customer orderbooks.
- Lead product onboarding process end-to-end ensuring products go-live across our marketplace accounts on time, all mandatory data is provided and meets marketplace requirements.
- Collaborate with finance, legal, planning, distribution and logistics, global IT, merchandising and marketing teams to streamline project implementation.
- Ensure actionable trade; cross functionally align with trade and performance marketing teams to support commercial sell through and to tell brand stories.
- Stay on top of current market macro and industry trends, market developments, and competitor activities to provide strategic insights to both external partners and internal teams and support sell-in.
Requirements
- BS or BA in Business or related field – or equivalent experience.
- Minimum 5 years of experience in digital account Sales with exposure to one or more of the major European marketplaces (Amazon, Allegro, Bol, etc.).
- Proven track record of driving strong commercial growth in wholesale.
- Strong focus on sell-through; understanding the consumer journey and digital mechanics that lead to sell-through growth.
- Advanced in working with data and reporting tools (Excel, PowerPoint, etc.).
- Proactive mindset with a problem-solving attitude.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Clear communicator, able to work effectively across teams and with external stakeholders.
- Fluency in English (additional European language is a plus).
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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