Account Manager developing valuable business relationships with existing Cox Business enterprise clients. Focusing on account strategies, sales opportunities, and customer satisfaction.
Responsibilities
Identify new prospects and generate sales opportunities with existing customers.
Develop and maintain sales plans for assigned accounts.
Meet with prospective and existing customers to assess technology needs and goals.
Use a consultative approach to educate and influence prospects and customers about Cox Business products and services.
Serve as the main point of contact for customers, maintaining in-depth knowledge of their business, industry and key competitors.
Ensure customer satisfaction throughout the sales cycle and retain an assigned base of existing customers by minimizing controllable churn and renewing contracts.
Develop strategies and presentations to sell complex bundled voice, data and video solutions.
Negotiate pricing and products with new and existing customers.
Serve as a public face for Cox Business in the local community to network, develop and maintain Cox’s presence in the market.
Requirements
A bachelor’s degree with 6 years of experience; or a master’s degree with 4 years of experience; or 10 years of experience in a related field.
A valid driver’s license, good driving record and reliable transportation.
Experience using Windows-based PCs, Microsoft Office and a CRM.
Excellent relationship building, written communication and formal presentation skills.
2 years of experience in telecommunications, technology or cloud sales preferred.
Knowledge of local market and key contacts preferred.
Benefits
A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
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