Hybrid Sales Commissions Analyst

at CoreSite

• Job title: Sales Commissions Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $72,000 - $85,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Denver, United States

About the role

• Sales Commissions Analyst responsible for calculating sales commissions and collaborating with various departments at CoreSite. Ensuring accuracy in commission processing and addressing inquiries.

Responsibilities

• Collect, validate, and analyze sales data, including revenue, quotas, and performance metrics, to ensure accurate commission calculations
• Respond promptly to sales commission inquiries, providing detailed information and addressing any concerns, exception requests, or any other commission-related needs
• Ensure the timely and accurate processing of sales commissions for all commission-based roles on a monthly and quarterly cadence
• Audit commission calculations to verify accuracy and resolve any discrepancies promptly
• Escalate discrepancies or disputes to department leadership and assist in their resolution as needed
• Provide support to the Sales team by addressing inquiries related to commission plans, payouts, and calculations
• Collaborate with Finance and Accounting to ensure proper recording, reporting, and reconciliation of commission expenses and payments
• Generate regular reports on commission payments, providing insights and analysis to support decision-making
• Continuously assess and improve commission processes, identifying opportunities for automation and efficiency
• Partner with Sales, Finance, Accounting, and Human Resources to establish and maintain accurate sales commission plans and policies
• Stay informed on industry trends, regulatory requirements, and best practices related to commission management to ensure CoreSite’s processes remain competitive and compliant
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and Core Values
• Accurately process and manage commissions for outside agents in a timely manner
• Respond promptly to outside agent commission inquiries, providing clear and detailed explanations to address any concerns
• Collaborate cross-functionally with the Accounting team each month to ensure accurate and transparent reporting of outside agent commissions
• Evaluate, maintain, and enhance commission processing systems and workflows to streamline operations and improve efficiency
• Audit commission calculations to verify accuracy and quickly resolve any discrepancies
• Partner with CoreSite’s internal Channel team to develop and maintain relationships with outside agents, serving as a primary point of contact for commission-related matters
• Generate regular reports on external commission payments, providing insights and analysis to support decision-making
• Assist in the development and delivery of training sessions for outside agents on commission structures, policies, and procedures to enhance clarity, understanding, and transparency

Requirements

• Ability to thrive in a hybrid work environment that consists of at least two onsite days per week
• Strong understanding of sales compensation principles, incentive plans, and commission calculations
• Proficient in commission management software and CRM systems (e.g., Salesforce, CaptivateIQ, Xactly, SAP, etc.)
• Advanced proficiency in Microsoft Excel or similar spreadsheet software
• Exceptional analytical and problem-solving skills, with strong attention to detail
• Ability to analyze complex data sets, identify trends, and draw meaningful insights
• Excellent verbal and written communication skills, with the ability to collaborate effectively across departments
• Strong organizational skills and time management skills, with the ability to prioritize tasks in a fast-paced environment
• Knowledge of financial and accounting principles related to commissions
• Understanding of relevant legal and compliance requirements in sales compensation
• Ability to handle sensitive and confidential information with professionalism and discretion
• Demonstrated experience in sales compensation administration or a similar role, preferably in a high-growth organization
• Bachelor’s degree in Finance, Business Administration, Accounting, or a related field; or equivalent professional experience in a relevant discipline

Benefits

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15% discount
• 16 days of paid time off (PTO)11 paid company holidays and additional floating holidays
• Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leave
• Free parking or a company contribution toward a public transit pass
• Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family
• Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives
• Technology Stipend: $100 monthly stipend.
• Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year
• Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants
• Financial Management: Access to financial coaching, digital tools and services to manage and pay student loan debt quicker
• Pet Insurance: Keep your furry friends healthy and happy
• Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy
• Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges
• Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care.
• Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements
• Discounts: Discounts, cash back offers and perks on thousands of brands
• LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos