Revenue Operations Manager optimizing sales efficiency and driving growth strategies at Risilience's sustainable solutions platform. Collaborating across teams for operational excellence and revenue predictability.
About the role
- Senior Revenue Operations Manager optimizing sales processes and leading teams at a SaaS company. Overseeing CRM management and enhancing sales productivity through data-driven strategies.
Responsibilities
- Support the sales team’s productivity and success with process improvements, measurements, tracking, and analytics (via measurable key performance indicators (KPI))
- Oversight of Sales related tech stack
- Track, analyze and create monthly executive reporting data to include the following metrics: pipeline growth, quota attainments, win/loss rate, sales team performance
- Own end-to-end process of tracking sales funnel and operational metrics and explore alternatives to improve performance
- Collaborate regularly with all levels of the Sales, Marketing, and FP&A team members to ensure achievements are on track with sales opportunities vs forecasting, identify gaps, and explore solutions
- Collaborate regularly with all levels of the Sales, Marketing, and FP&A team members for go forward forecasts and department planning (headcount planning, budgets, forecasts, technology costs)
- Serve as (or oversee) primary system administrator of the CRM (Salesforce) environment to include user account maintenance, data integrity, reports and dashboards, workflows, etc.
- Assist the Sales Leaders with Pipeline and Opportunity inspection, forecasting
- Development of compensation plans (inclusive of SPIFFs)
- Enhance sales productivity by leading the team via streamlined processes and improved tool management.
Requirements
- 5+ Years of Sales Operations (or Sales Consulting)
- Experience in a SaaS, B2B solution environment
- Bachelor’s degree in Business, Finance, Marketing, or equivalent work experience required
- 5+ years of experience managing resources, tasks, and workflows in operational management or a similar role
- Minimum of 5+ years of hands-on experience with Salesforce, including building complex dashboards & reports, custom report types, calculated fields, workflows, and data hygiene practices
- Experience working and interfacing with C – Suite to execute or update on GTM initiatives
- Project Management experience in designing, implementing, and managing projects
- Analyzed, built, deployed, and maximized sales software, such as: CRM (e.g., Salesforce), Collaboration (e.g., Salesforce Chatter), Intelligence (e.g., DiscoverOrg, LinkedIn), Prospecting (e.g., LC, SalesLoft), Enablement (e.g., Showpad), Marketing Automation (e.g., HubSpot)
- Strong analytical and organizational skills
- Ability to perform the upfront diagnostic to develop the project plan and lead the implementation of programs designed to maximize revenue growth.
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