Tier 3 Production Support Specialist providing technical support in healthcare technology. Enhancing customer experience by addressing software - related inquiries and issues across the production environment.
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Hybrid Customer Service Representative, Norwegian-speaking – Banking Industry
Posted last month
About the role
- Customer Service Representative for digital banking handling inquiries in Norwegian and English. Providing a friendly customer experience in a hybrid work environment based in Benalmádena.
Responsibilities
- Answer customer inquiries via email and telephone in an efficient, professional and friendly manner.
- Make customers feel safe and welcome when they are in contact with us.
- Follow the guidelines and processes set up by the bank.
Requirements
- Have a proficient or bilingual level of Norwegian and advanced level of English
- Have an open and positive mindset that helps to provide the best customer service experience
- Have previous experience in customers service
- Have good communication, written and listening skills
- Have previous experience in invoicing, bank or collection industry is good to have, but not a must - as you will get relevant training in the field
Benefits
- Full-time 39 hours /week permanent contract: Monday to Thursday from 08.00 -16.00, Friday from 09.00 - 16.00
- Great team and working environment in a modern centrally placed office in Benalmadena, with opportunity for hybrid work solution.
- Full paid training on the company and the project you'll be working on
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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