Customer Service Representative for digital banking handling inquiries in Norwegian and English. Providing a friendly customer experience in a hybrid work environment based in Benalmádena.
Responsibilities
Answer customer inquiries via email and telephone in an efficient, professional and friendly manner.
Make customers feel safe and welcome when they are in contact with us.
Follow the guidelines and processes set up by the bank.
Requirements
Have a proficient or bilingual level of Norwegian and advanced level of English
Have an open and positive mindset that helps to provide the best customer service experience
Have previous experience in customers service
Have good communication, written and listening skills
Have previous experience in invoicing, bank or collection industry is good to have, but not a must - as you will get relevant training in the field
Benefits
Full-time 39 hours /week permanent contract: Monday to Thursday from 08.00 -16.00, Friday from 09.00 - 16.00
Great team and working environment in a modern centrally placed office in Benalmadena, with opportunity for hybrid work solution.
Full paid training on the company and the project you'll be working on
Job title
Customer Service Representative, Norwegian-speaking – Banking Industry
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