Operations & Customer Experience Specialist engaging with Livom Group customers in a hybrid role. Collaborating across various departments and enhancing customer experiences.
About the role
- Vendor Business Support Specialist managing manufacturer funding claims and supporting business development. Collaborating with leaders to meet company objectives within a technology partner environment.
Responsibilities
- Partner with business leaders to deliver services that support company objectives
- Process and tool ownership relating to Marketing development funds
- In-depth knowledge of all forms of manufacturer marketing and business development programs (MDF, BDF & Co-op etc.)
- Responsible for creating MDF pre-approvals & claims
- Managing the appropriate manufacturer tools until the final release of manufacturer money
- Updates appropriate partner tools for marketing programs
- Responsible for the timely collection of the transmitted claims within the framework of all manufacturer programs
- Prepares reports relating to the various marketing budgets
- Responsible for ensuring month-end closure activities are completed
- Embrace and support Computacenter's mission and core values
Requirements
- Bachelors degree or equivalent work experience
- Legal authorization to work in the United States
- Sound knowledge of MS Office
- Knowledge of Finance Controlling
- Ability to work under time pressure and with deadlines
- High self-motivation and ability to work independently
- Customer- and solution-oriented
- Strong written and verbal communication skills
- Strong organizational skills
- Strong time management
- Strong interpersonal skills
- Trust, assertiveness, initiative and enthusiasm
- Resilience, even in stressful situations
- Ability to develop own initiative and expand knowledge
- Team-oriented working and thinking
- Keeps up to date using relevant data sources
Benefits
- Competitive compensation plans
- Attractive mix of benefit plans to contribute to good health, financial security, and peace of mind
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