Supervise customer service operations at Grupo Tigre. Oversee team performance, customer experience metrics, and effective training.
About the role
- Application Specialist II at Vista supporting cinema software and enhancing communication skills. Involves installing, configuring, and supporting software for cinemas across North America.
Responsibilities
- Join our team of growing Application Specialists to enhance your technical and communication skills
- Become an expert in Vista’s cinema software
- Play a key role in installing, configuring, and supporting software
- Willingness to learn about MS SQL Server relational databases and utilize T-SQL queries to investigate and solve problems
- Get the opportunities for travel on occasion
Requirements
- Great attitude, pride in your work, and commitment to creating excellent outcomes for our customers
- Enjoy managing own priorities and work well with different people and styles in a fast-paced environment
- Strong analytical/critical thinking skills and problem-solving abilities
- Friendly, positive personality and excellent interpersonal skills
- Creativity in using technology to find and measure meaningful results
- Professional work experience in technical troubleshooting or a scholastic equivalent (what would be nice to have)
- Knowledge or interest in the cinema industry (what would be nice to have)
- Knowledge in MSSQL Server and T-SQL and base level understanding of relational databases (what would be nice to have)
- Working knowledge of Windows OS, hardware, and networking (what would be nice to have)
- Bachelor’s degree (what would be nice to have)
- Experience working with theatre or restaurant POS systems (what would be nice to have)
Benefits
- Flexible schedules and work remote 50% of the time!
- 4.5 Day work week (1/2 day Fridays)
- Medical, Dental and Vision coverage
- 401(k) with company match
- Generous Time Off (Paid Vacation, Sick Leave, Maternity/Paternity Leave)
- Great office culture with organized social outings and activities
Job title
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Location requirements
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