Provide administrative support to Human Resources at Compassion addressing employee inquiries and managing HR records in Haiti. Uphold Compassion’s ministry and child protection commitments.
Responsibilities
Maintain a personal relationship with Jesus Christ
Be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully uphold Compassion’s ministry in prayer
Act as an advocate to raise the awareness of the needs of children
Understand Christ’s mandate to protect children
Commit to and prioritize child protection considerations in all decision-making, tasks and activities across the ministry
Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct
Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur
Uphold and engage in Compassion’s core Cultural Behaviors
Serve as the first point of contact for employees seeking support from the HR Department
Answer a wide breadth of questions received based on experience and knowledge of the department and each functional area
Provide general program or project support to the HR functional teams. This may include, but is not limited to, employment verification, tuition assistance requests, bereavement flower orders, anniversary award program, branded clothing allowance, data purge or employee record clean-up projects, etc.
Assist in the coordination of Compassion's orientation program, including schedule coordination, communications, and collection and processing of all required new employee paperwork
Process all employee record changes accurately and in collaboration with Payroll and payroll cycles
Accountable for the accurate entry, processing, and filing of all employee data records and paperwork, in accordance with applicable laws and regulations
Provide administrative support to the Human Resources Service Center and other Human Resource teams and leaders including but not limited to, scheduling, ordering supplies, paying invoices, arranging for shipping and transportation, answering general inquiries via phone and email and guiding staff to the information needed
Act as representation of Human Resources Service Center by collecting and distributing needed materials, preparing for in-person meetings, notarizing documents, managing and distributing paper files, and distributing mail to teams across Human Resources
Assist in the creation, tracking, and reporting of HR Service Center responsibilities and as well as assist in report creation and process maintenance as needed for other teams within Human Resources
Requirements
High school diploma
Four + years of experience working in Human Resources or a similar position/field
Strong customer service skills
Ability to handle confidential and sensitive information
Problem-solving and decision-making skills in the midst of ambiguous situations
Ability to balance multiple projects/streams of work simultaneously
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