Associate Director supporting BD’s Global Business Services transformation initiatives. Leading HR strategies, organizational design, and workforce transformation efforts across multiple regions.
SG
Hybrid HRIS Integration Specialist
Posted last month
About the role
- HRIS Integration Specialist responsible for integrating SAP SuccessFactors and other platforms at SMBC. Troubleshooting issues and developing solutions to meet business needs.
Responsibilities
- Support and enhance existing integrations between SAP SuccessFactors and various other platforms (e.g., Payroll, Benefits, Time management, retirement provider, recruitment, and third-party systems)
- Troubleshoot, monitor, and resolve HRIS integration issues, coordinating with both internal resources and external vendors as necessary
- Designs and develops solutions in SAP Employee Central to meet complex business requirements
- Develops API integrations, interfaces (i.e., SAP integration center, CPI, and BTP) from SAP employee central to downstream applications
- Develops, implements and supports business events and workflow processes
- Participates in testing activities for HR integrations, including test case creation, QA review and coordination of user acceptance testing
- Support SAP releases to minimize integration related impacts
- Identify opportunities to automate manual processes within HR technology landscape
- Collaborate with Developers, Analysts and Business Stakeholders to understand and propose technical solutions to meet complex business objectives
- Provides subject matter expertise on the capabilities/constraints of existing systems and proposed solutions
- Works closely with various IT teams including IT security to support on-going BAU activities like AD user accounts creation, Azure user provisioning, and email creation
- Works closely with development and design teams in the creation and validation of user interfaces and in defining functional/non-functional requirements
- Provides technical support for SAP Suite
Requirements
- 5-7 years of experience working with integrations in SAP SuccessFactors Suite
- Strong working knowledge of core HR processes and the employee life cycle
- Experience designing, building, documenting, and supporting HRIS Integrations using tools such as SAP CPI, BTP, Integration Center, and SAP APIs (e.g., SOAP, REST)
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication skills and stakeholder management skills, with ability to translate complex technical concepts to non-technical audience
- Ability to produce detailed system requirement specifications, complex data flow diagrams, test plans, swim lane and process diagrams using standardized documentation methods
- Operational experience with and knowledge of project management methodology/SDLC processes
- Familiarity with data formats commonly used in integrations (e.g., JSON, XML, CSV)
- Detail oriented with excellent problem-solving abilities while performing under pressure in a challenging environment.
Benefits
- Competitive portfolio of benefits
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