Hybrid Director, Digital Product Initiatives

at The College Board

• Job title: Director, Digital Product Initiatives
• Job type: Full Time
• Experience level: Lead
• Salary: $80,000 - $130,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Director of Digital Product Initiatives managing operational and cultural alignment within the Digital Product department at College Board. Harnessing strategy and execution to enhance the digital assessment experience.

Responsibilities

• Partner with the VP and leadership team to set and track annual and quarterly objectives and cross-functional initiatives that align with College Board’s digital strategy
• Drive planning and execution for initiatives across the Digital Product department, ensuring priorities, milestones, and deliverables are aligned and clearly communicated
• Develop mechanisms for documentation, reporting, and information-sharing that improve transparency, decision-making, and follow-through
• Track progress against departmental goals and proactively identify dependencies, bottlenecks, and risks
• Create and maintain a centralized hub for team and product information to support efficient collaboration and onboarding
• Track and manage departmental headcount and staffing needs, maintaining visibility into recruiting status and future resource needs
• Identify and implement tools and systems that streamline workflows and strengthen the department’s operational maturity
• Support the VP in driving consistent communications, meetings, and decision-making rhythms across the department
• Build and optimize structures that ensure leadership meetings are consistent, productive, and foster alignment and clarity
• Prepare materials and updates for department and cross-divisional meetings, including leadership meetings, planning sessions, and retrospectives
• Build and maintain shared documentation, dashboards, and reporting tools that provide visibility into department initiatives and performance
• Continuously improve communication channels and practices, ensuring information flows efficiently and decisions translate into timely action
• Ensure seamless coordination between Digital Product and key partners across Technology, Security, Legal, Operations, and Program teams
• Organize in-person and remote meetings, initiatives, and retrospectives that reinforce connection, clarity, and team performance
• Serve as the liaison with Talent for department-wide programs such as performance management, goal setting, and engagement planning
• Lead an engagement planning committee that designs and implements initiatives to help teams thrive, build connection, and perform at their highest potential
• Translate insights from engagement and listening sessions into targeted actions that improve collaboration, inclusion, and team performance

Requirements

• 5+ years of experience in operations, business management, or project management roles
• Demonstrated success building systems and processes that improve clarity, communication, and accountability across complex teams
• Recognized for turning ideas into action and delivering results through clarity, organization, and persistence
• Highly organized and execution-focused, with a proven ability to build structure and drive initiatives to completion
• Analytical and data-driven, using metrics to assess performance, guide decisions, and refine strategies
• Strong written and verbal communication skills, with the ability to influence across levels and disciplines
• Ability to build trust, influence stakeholders, and motivate cross-functional teams
• Comfortable operating in a dynamic environment; adaptable, resourceful, and energized by solving complex problems
• The ability to travel 3 -5 times a year to College Board offices or on behalf of College Board business

Benefits

• Annual bonuses and opportunities for merit-based raises and promotions
• A mission-driven workplace where your impact matters
• A team that invests in your development and success